Informazioni legali aggiuntive

This section provides additional legal information regarding prices, payments, shipping, withdrawal rights, and data protection, to enable consumers located in Italy to understand the applicable regulatory framework before making a purchase.

Ⅰ. General Information

This additional legal information aims to clarify certain essential aspects of the purchase process, referring to the current provisions of the European Union and Italian law on consumer protection.

Ⅱ. Scope of service

This information applies to the following conditions:

  • Website: https://hwu3zf-1w.myshopify.com/

  • Service recipients: consumers residing in Italy

  • Pricing structure: the amounts indicated include Italian VAT at 22% and applicable charges

  • Delivery method: DDP (Delivered Duty Paid) model, with taxes and duties included in the displayed price

Ⅲ. Shipping and delivery

The following general indications apply to shipping:

  • Shipping location: Italy

  • Carriers used: transport may be entrusted to UPS, DHL, or FedEx, with tracking available

  • Handling times: after payment confirmation, the order normally enters processing and is shipped within 1–3 business days

  • Indicative delivery times: within Italy, approximately 9–15 business days, with possible variations for remote areas

Ⅳ. Prices and taxes

Regarding prices and taxes, it is specified that:

  • displayed amounts include VAT at 22%;

  • the DDP method includes duties and related costs;

  • no additional charges are indicated separately at the time of delivery;

Ⅴ. Right of withdrawal and returns

Pursuant to Directive 2011/83/EU, in cases provided for by law, it is possible to exercise the right of withdrawal within 14 working days from receipt of the product.

Requests must be submitted according to the procedures described in the Return, Refund, and Replacement Policy, which governs the conditions, timings, and necessary information for handling claims.

Ⅵ. Payments and data protection

Regarding payments and data processing:

  • payment operations are managed by entities compliant with the PCI-DSS standard;

  • no sensitive complete banking data is stored;

  • information transmission occurs via HTTPS protocol;

  • personal data processing is carried out in compliance with Regulation (EU) 2016/679 – GDPR, according to principles of lawfulness, transparency, and control by the data subject.

Ⅶ. After-sales support

Requests for after-sales assistance must be submitted according to the procedures indicated in the Return, Refund, and Replacement Policy.

Requests are handled based on the information provided and the indicated operating hours.

Ⅷ. Contacts

For questions regarding this Additional Legal Information or applicable policies, please use the following contact details:

  • Store Name: Nardella Interni

  • Phone: +39 0882 834374

  • E-mail: info@nardellainterni.com

  • Address: SS 272, KM 13.200, 71014 San Marco in Lamis (FG), Italy

  • Hours: Monday to Friday, 9:00–12:30 / 14:00–18:00 (CET)

Ⅸ. Applicable law and dispute resolution

This legal information is governed by the Italian Consumer Code and European Union regulations on consumer protection.

In case of disputes, a consensual solution is preferred; if this is not possible, jurisdiction is attributed to the competent Italian courts.

Ⅹ. GDPR and user rights

Pursuant to Article 27 of the GDPR, a representative has been designated in the European Union, who can be contacted at the following address:

  • E-mail: info@nardellainterni.com

Users can exercise the rights provided by the GDPR, including access, rectification, erasure, restriction of processing, data portability, and objection, using the contact details provided above.